Privacy Policy- Kolm Solutions
Effective Date: 1 jan 2025
At Kolm Solutions, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.kolmsolutions.com (the “Website”). By using our Website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect information to provide better services and enhance your experience on our Website. The types of information we collect include:
a. Personal Information
• Name, email address, phone number, and other contact details you provide through forms or account registrations.
• Payment details when you make a purchase.
b. Non-Personal Information
• Browser type, device information, and operating system.
• IP address (anonymized where applicable).
• Pages visited, time spent on pages, and interaction data.
• Geographic location (city or country) based on IP address.
c. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
• Analyze website performance.
• Deliver personalized content and ads.
• Track user interactions (e.g., page views, clicks).
2. How We Use Your Information
We use your information for the following purposes:
• To process orders and provide customer support.
• To improve the functionality, performance, and security of our Website.
• To analyze trends and gather demographic information.
• To send promotional materials, special offers, or updates (you may opt-out at any time).
• To comply with legal obligations.
3. Third-Party Services
We may share your data with trusted third parties, including:
• Google Analytics: To analyze website traffic and user behavior.
• Meta Pixel: To measure and optimize our social media ad campaigns.
• Payment Processors: To securely process your transactions.
These third parties are bound by confidentiality and data protection agreements.
4. Cookies and Tracking Technologies
a. What Are Cookies?
Cookies are small files stored on your device to enhance your browsing experience.
b. Types of Cookies We Use
• Essential Cookies: Required for basic functionality.
• Performance Cookies: Help us improve site performance.
• Targeting Cookies: Used for personalized ads and content.
c. Managing Cookies
You can manage cookies through your browser settings or via our cookie consent banner. You can also use tools like Google’s Opt-Out Add-On to prevent tracking.
5. Data Retention
We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Non-personal data may be retained indefinitely for analytics purposes.
6. Your Rights
Depending on your location, you may have the following rights:
• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate information.
• Deletion: Request deletion of your personal data.
• Opt-Out: Opt-out of marketing communications or cookie tracking.
To exercise your rights, please contact us.
7. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, loss, or disclosure. However, no online system is 100% secure, so we cannot guarantee absolute security.
8. International Data Transfers
If you are accessing our Website from outside Kenya, your data may be transferred and processed in Kenya or other countries with different data protection laws.
9. Links to Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the “Effective Date” at the top.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Kolm Solutions
Email: kenya@kolmsolutions.com
Phone: +254 112 123456